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Trial Guarantee Policy

We know what we do works. That’s why you get 28 days to try it out, completely risk-free. Scroll down to see the full breakdown.

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28-Day Trial Terms & Conditions

Our 28-day trial is designed to give you a proper feel for training with us — no strings attached. If it’s not for you, and you’ve given it a fair go, we’ll happily offer your money back.

 

By purchasing a 28-day trial at 7R TTC | CrossFit Woolwich and using our facilities, you agree to the following terms:

1. Trial Period

  • The trial lasts for 28 consecutive days starting from the date of purchase.

  • You’ll have access to the gym, classes, and services just like any other member during this time — unless we specify otherwise.

2. Refund Eligibility

  • To qualify for a full refund, you’ll need to attend at least six (6) separate training sessions during your 28-day trial.

  • Sessions must be properly checked in using our system. Walk-ins, spectators, or just dropping by don’t count.

  • Taster or intro sessions aren’t counted toward the five required sessions.

  • We can only go by what’s recorded in our system — we can’t accept other forms of proof.

3. How to Claim Your Refund

  • If you’ve met the session requirement and still feel like it’s not the right fit, just drop us an email within three (3) business days of your trial ending.

  • Refunds must be requested in writing (email only). Requests outside that three-day window won’t be accepted.

  • Refunds will be sent back to your original payment method within 14 business days.

4. When Refunds Aren’t Given

You won’t be eligible for a refund if:

  • You don’t attend the minimum six sessions within the 28 days.

  • You miss the three-day window to request a refund.

  • You break any of our gym rules or policies.

  • Your membership is suspended or cancelled during the trial for any reason.

5. No Sharing or Transfers

  • Your trial is for you and you only. It can’t be shared, transferred, or used by someone else. If we find out it has been, we’ll cancel it immediately — no refund.

6. Cancelling Before Finishing

  • If you decide to stop training before completing six sessions, that’s completely fine — but it won’t qualify for a refund unless the criteria above are met.

  • We reserve the right to cancel the trial if any terms are broken or if there’s any form of misconduct.

7. Trial Fee

  • The fee paid for the 28-day trial is fixed and non-refundable unless you meet the refund criteria.

  • Trial promotions or offers can’t be combined unless clearly stated.

8. Liability Release

  • By joining the trial and using our gym, you agree that 7R TTC | CrossFit Woolwich, its staff, and affiliates aren’t liable for any injuries, damages, or loss of personal belongings.

  • Use of the facilities and participation in classes is at your own risk. 

9. Changes to Terms

  • We reserve the right to update these terms at any time without notice.

  • Any changes will be updated on our website and will take immediate effect.

10. Summary

  • By purchasing the 28-day trial, you confirm that you’ve read and agree to these terms.

  • If you’ve got any questions, just drop us a line at: Hello@7R-Gym.com

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